Disturbing images of rubbish bins full of personal banking details, Internet scammers stealing credit card details and identity theft haunt anyone who makes online purchases using a credit card. Online credit card transactions have never been higher, as consumers turn away from the high streets and look to the Internet for bargains. So how safe are your credit card details when shopping online?
Surprisingly enough, safer than you think. Despite the headlines of credit card scams and identity theft, it is actually quite safe to use a credit card to make purchases online as long as you follow a few basic guidelines and exercise a little caution. There are plenty of precautions you can take to protect yourself against the scammers and even genuine companies that go out of business before you receive your goods or services after paying online with a credit card. Even some of the biggest companies are at risk, as clearly shown by the collapse of Britains third largest tour operator, XL Leisure, last year. So before you type your details in and press enter, there are a few steps to take first to protect your details.
The first tip is, ironically enough, always use a credit card rather than a debit card. Section 75 of the Consumer Credit Act 1974 says that if something does go wrong the credit card company is jointly and severally liable with the retailer. This covers transactions from 100 up to 30,000 and means that if the company does go out of business before you receive your goods, you can claim the money back from your card issuer. A court ruling has determined that this act also applies to purchases from overseas companies, which is particularly useful for online shoppers. However, the regulations may not apply if you have made a purchase through PayPal or other similar payment systems. Debit card transactions do not have the same kind of protection and are more at risk in the event of something going wrong.
Before you log on, check your computer. If you do not have up-to-date anti-virus software and a firewall installed, your computer is vulnerable to attack from spyware, which can skim your details either through a virus or by counting the keystrokes you make as you enter your details. If an email (even one that appears to be from your bank) asks you to confirm your details by clicking on a link, the chances are that it is a phishing email sent to the unwary consumer and designed to part them and their money surprisingly quickly. Your bank or credit card provider will never ask you to provide sensitive details by email or phone, so any email that does ask for this kind of information is a scam.
Check if your credit card offers an Internet Guarantee. This means that you will be covered against the cost of any fraudulent online activity or, in some cases, loss due to the company going into receivership before your transaction is completed. The exact terms may vary between the various card providers. Card providers that do not offer an Internet Guarantee may instead provide customers with a dispute procedure and may pay the disputed amount back to your card if you are unable to recover it directly from the company, a liquidator (in the case of a company going into administration or bankruptcy) or other third party.
When using a credit card online, look for two indicators that you are using a secure site. The first is the inclusion of the letter s in the URL address (a secure site will start with the prefix https) and the second is a padlock icon in the browser frame of your screen. If either of these are missing, the site is not secure and your details are vulnerable. Check the company you are buying from, ensuring that they have a real address and telephone number and not just a cyber-address. By following a few guidelines and being aware that the responsibility for your financial security is down to you, using a credit card online can be both safe and easy to do.
Surprisingly enough, safer than you think. Despite the headlines of credit card scams and identity theft, it is actually quite safe to use a credit card to make purchases online as long as you follow a few basic guidelines and exercise a little caution. There are plenty of precautions you can take to protect yourself against the scammers and even genuine companies that go out of business before you receive your goods or services after paying online with a credit card. Even some of the biggest companies are at risk, as clearly shown by the collapse of Britains third largest tour operator, XL Leisure, last year. So before you type your details in and press enter, there are a few steps to take first to protect your details.
The first tip is, ironically enough, always use a credit card rather than a debit card. Section 75 of the Consumer Credit Act 1974 says that if something does go wrong the credit card company is jointly and severally liable with the retailer. This covers transactions from 100 up to 30,000 and means that if the company does go out of business before you receive your goods, you can claim the money back from your card issuer. A court ruling has determined that this act also applies to purchases from overseas companies, which is particularly useful for online shoppers. However, the regulations may not apply if you have made a purchase through PayPal or other similar payment systems. Debit card transactions do not have the same kind of protection and are more at risk in the event of something going wrong.
Before you log on, check your computer. If you do not have up-to-date anti-virus software and a firewall installed, your computer is vulnerable to attack from spyware, which can skim your details either through a virus or by counting the keystrokes you make as you enter your details. If an email (even one that appears to be from your bank) asks you to confirm your details by clicking on a link, the chances are that it is a phishing email sent to the unwary consumer and designed to part them and their money surprisingly quickly. Your bank or credit card provider will never ask you to provide sensitive details by email or phone, so any email that does ask for this kind of information is a scam.
Check if your credit card offers an Internet Guarantee. This means that you will be covered against the cost of any fraudulent online activity or, in some cases, loss due to the company going into receivership before your transaction is completed. The exact terms may vary between the various card providers. Card providers that do not offer an Internet Guarantee may instead provide customers with a dispute procedure and may pay the disputed amount back to your card if you are unable to recover it directly from the company, a liquidator (in the case of a company going into administration or bankruptcy) or other third party.
When using a credit card online, look for two indicators that you are using a secure site. The first is the inclusion of the letter s in the URL address (a secure site will start with the prefix https) and the second is a padlock icon in the browser frame of your screen. If either of these are missing, the site is not secure and your details are vulnerable. Check the company you are buying from, ensuring that they have a real address and telephone number and not just a cyber-address. By following a few guidelines and being aware that the responsibility for your financial security is down to you, using a credit card online can be both safe and easy to do.
About the Author:
Henry Jones is a financial writer that likes to bring forward issues and information within the financial market. You can find further information on credit cards online here.
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