This review covers the entry level massage chair made by Sanyo, which is model HEC-SR1000K. The SR 1000K massage chair recliner has some of the same features as some of Sanyo's higher end models. Our product review makes an evaluation in 5 separate categories and up to 20 points are awarded in each category. The total points are added up to give an overall rating for the massage chair. Here is our review of the Sanyo SR1000K massage chair recliner.
Warranty Coverage & Customer Service: First let us get the driest part of the review out of the way first-the warranty coverage. OK, we all know that warranty coverage is important in complicated machines like massage chairs. But what kind of coverage do you get from Sanyo? Sanyo provides the same warranty for all its chairs. The good news is that it adds up to good coverage for an entry level chair. You get 3 years of warranty for the roller mechanism, 1 year parts and labor, and 1 year in home service. There is also a call center for issues, should they arise. We give the SR1000 a 19 for its warranty.
Comfort & Ergonomics: This is an important element, especially for entry level massage chairs. We have tried many entry level chairs that were not comfortable which defeats the purpose of a massage chair. The SR1000K is pretty comfortable to sit in. It has an adjustable head pillow and a plush back pad. The main power button is located on the left side of the chair and can be reached when seated. The leg massager requires you to bend down to flip the foot massage mechanism out. This is the least ergonomic part of the massage recliner. We rate the comfort and ergonomics of the SR 1000 as a 17.
Ease of Use: The advance of electronics is just simply amazing. However with this amazing advance come other challenges. All the new features that are in massage chairs must be learned and the user must figure out how to use them all. This is where the design becomes of paramount importance. The remote for the SR1000 seems to have more steps than needed to obtain the massage you want. We give this massage chair a 16 for this category.
Key Features: This massage chair comes with the Sanyo stiffness detector. The stiffness detector uses technology borrowed from lie detectors. The stiffness detector in the SR 1000 can sense tightness in the muscles of the body and other points of stress. The user holds the side of the remote and the chair can detect these areas of stiffness. The chair will then target these areas for relief. The other interesting feature is the shape sensor. The shape sensor takes a measurement of the position of the shoulders. The chair then identifies where the shoulders are at and adjusts the massage accordingly. The rollers width will then become less when it gets to your shoulders and for your neck area. These are some advanced electronic features that are unique to Sanyo. We give a rating of 18 for key features.
Massage Therapy: This is the most important category, since this is what a massage chair is all about. The SR 1000K comes with the following manual massage techniques: massage, tapping, combination, stretch 1 and stretch 2. The massages can be used in combination with the stretch 1 and stretch 2 functions. There are 2 automatic programs which are Relax and Recovery. First you choose the massage and then you can select the region of the body to target. You can select neck/shoulder, upper body, or waist. The SR1000K also comes with a calf and foot massager. The leg rest can be used directly for the calves. You must flip the foot massager out to use the foot massager. The leg rest allows you to target the following regions: calves, back of the knees, soles of the feet and the Achilles tendon/heal. The leg rest roller mechanism provides effective massage to the calves and the back of the knees. We rate the massage therapy of the SR-1000 a 17.
The SR-1000 massage chair by Sanyo earns an 87 out of 100 points in our review. The warranty coverage is very good for an entry level model. The massage therapy is done pretty well and is effective. We would like to have seen more automatic programs to enhance the variety of massage treatments. The advanced electronic features are novel, but may have caused some tradeoff in the massages that were designed in to meet the price point. This is a good chair and if you are looking for something in this range, then it is worth considering.
Warranty Coverage & Customer Service: First let us get the driest part of the review out of the way first-the warranty coverage. OK, we all know that warranty coverage is important in complicated machines like massage chairs. But what kind of coverage do you get from Sanyo? Sanyo provides the same warranty for all its chairs. The good news is that it adds up to good coverage for an entry level chair. You get 3 years of warranty for the roller mechanism, 1 year parts and labor, and 1 year in home service. There is also a call center for issues, should they arise. We give the SR1000 a 19 for its warranty.
Comfort & Ergonomics: This is an important element, especially for entry level massage chairs. We have tried many entry level chairs that were not comfortable which defeats the purpose of a massage chair. The SR1000K is pretty comfortable to sit in. It has an adjustable head pillow and a plush back pad. The main power button is located on the left side of the chair and can be reached when seated. The leg massager requires you to bend down to flip the foot massage mechanism out. This is the least ergonomic part of the massage recliner. We rate the comfort and ergonomics of the SR 1000 as a 17.
Ease of Use: The advance of electronics is just simply amazing. However with this amazing advance come other challenges. All the new features that are in massage chairs must be learned and the user must figure out how to use them all. This is where the design becomes of paramount importance. The remote for the SR1000 seems to have more steps than needed to obtain the massage you want. We give this massage chair a 16 for this category.
Key Features: This massage chair comes with the Sanyo stiffness detector. The stiffness detector uses technology borrowed from lie detectors. The stiffness detector in the SR 1000 can sense tightness in the muscles of the body and other points of stress. The user holds the side of the remote and the chair can detect these areas of stiffness. The chair will then target these areas for relief. The other interesting feature is the shape sensor. The shape sensor takes a measurement of the position of the shoulders. The chair then identifies where the shoulders are at and adjusts the massage accordingly. The rollers width will then become less when it gets to your shoulders and for your neck area. These are some advanced electronic features that are unique to Sanyo. We give a rating of 18 for key features.
Massage Therapy: This is the most important category, since this is what a massage chair is all about. The SR 1000K comes with the following manual massage techniques: massage, tapping, combination, stretch 1 and stretch 2. The massages can be used in combination with the stretch 1 and stretch 2 functions. There are 2 automatic programs which are Relax and Recovery. First you choose the massage and then you can select the region of the body to target. You can select neck/shoulder, upper body, or waist. The SR1000K also comes with a calf and foot massager. The leg rest can be used directly for the calves. You must flip the foot massager out to use the foot massager. The leg rest allows you to target the following regions: calves, back of the knees, soles of the feet and the Achilles tendon/heal. The leg rest roller mechanism provides effective massage to the calves and the back of the knees. We rate the massage therapy of the SR-1000 a 17.
The SR-1000 massage chair by Sanyo earns an 87 out of 100 points in our review. The warranty coverage is very good for an entry level model. The massage therapy is done pretty well and is effective. We would like to have seen more automatic programs to enhance the variety of massage treatments. The advanced electronic features are novel, but may have caused some tradeoff in the massages that were designed in to meet the price point. This is a good chair and if you are looking for something in this range, then it is worth considering.
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